Dr. Santpure Joint Replacement Centre –we follow a structured admission workflow to ensure a smooth and efficient process for our patients. Below are the key steps involved in a new hospital admission:
Step 1
- We provide updates about the medical procedures to help international patients understand the treatment and operation flow.
- Our aim is "Knowledge is Power."
Step 2
- A dedicated help desk assists with documentation and medical services.
- The desk is responsible for managing patient admission and discharge.
- It serves as a connection between patients and the hospital.
Step 3
- Ensure all valid documents, such as passports, are ready.
- We will send a profile of Dr. Santpure to provide details about the surgeon, his staff, and their experience, helping patients build trust before traveling to India.
Step 4
- Dr. Santpure Hospital will send a formal email regarding the scheduled operation.
- Confirm the number of people accompanying the patient so that necessary arrangements can be made.
Step 5
- You will be shown to your assigned room upon arrival.
- Hospital admitting staff and the on-call physician will complete the admission process and ask necessary questions.
- A receipt can be obtained, and valuables such as cash, jewelry, or expensive items can be placed with the hospital for safekeeping.
- Doctors will explain the treatment plan to help you make an informed decision.
- Signed approval is required before undergoing any procedure or investigation.
- If you have any concerns about the suggested treatment, you can speak to a senior staff member.
- Certain procedures don’t need official written consent, but professionals will discuss risks, benefits, and options before obtaining verbal approval.
Step 6
- Diet is a crucial part of treatment.
- Your doctor and hospital dieticians will determine your dietary requirements.
- For a quick recovery, follow the prescribed dietary guidelines.
- Inform the staff about your preferred diet.
- If you have a companion, they can request meals at the hospital cafeteria or choose to eat outside.
- If your family back home wants regular updates, inform the hospital administration before surgery.
Step 7
- Your doctor will inform you when you are ready for discharge.
- The guest relations executive will update you about your final bill and outstanding payments.
- Always get doctor’s approval before leaving.
- Follow doctor’s guidelines for diet, physiotherapy, and rehabilitation for a smooth recovery.
- Collect a detailed discharge report and copies of all medical investigations conducted during your stay.
Step 8
- Keep your medical records safely and show them to your local physician for future monitoring.
- If you need assistance from your treating surgeon or doctor in India, keep their email and phone number handy for updates.
- Share your experience with others in your home country.
- Keep Smiling!
What You Need To Do ?
Dr. Santpure Joint Replacement Centre – We believe quality healthcare is a shared commitment, where patients provide accurate information, follow treatment plans, make timely payments and respect staff and others. By upholding these responsibilities, they help maintain a safe, efficient and caring environment for all.
Provide Complete Medical History
Share full details about past illnesses, allergies, and other relevant health information with your doctor.
Follow Hospital Rules
Abide by all hospital guidelines to maintain a safe and smooth healthcare environment
Maintain Cleanliness
Keep the hospital premises neat and hygienic for the well-being of everyone.
Give Accurate Personal Information
Provide your full name, address, and other required details correctly for hospital records.
Follow Prescribed Treatment
Take medications and follow the treatment plan exactly as recommended by your healthcare provider.
Take Care of Personal Belongings
Secure valuables and avoid smoking, alcohol, or tobacco use during your stay.
Respect Hospital Staff and Patients
Treat doctors, nurses, patients, and visitors with kindness, courtesy, and respect.
Make Timely Payments
Pay hospital bills as per policy and stay in touch with the billing team for future expenses.
Review Consent Forms Carefully
Read all medical and consent forms thoroughly before signing to ensure clarity.
Use Facilities Responsibly
Utilize hospital services like lifts and water carefully to avoid misuse or wastage.