At Santpure Hospital, we follow a structured admission workflow to ensure a smooth and efficient process for our patients. Below are the key steps involved in a new hospital admission:
Step 1
Updation of the Medical Procedure
- We provide updates about the medical procedures to help international patients understand the treatment and operation flow.
- Our aim is "Knowledge is Power."
Step 2
Helping Desk
- A dedicated help desk assists with documentation and medical services.
- The desk is responsible for managing patient admission and discharge.
- It serves as a connection between patients and the hospital.
Step 3
Planning the Visit to India (Santpure Hospital)
- Ensure all valid documents, such as passports, are ready.
- We will send a profile of Dr. Santpure to provide details about the surgeon, his staff, and their experience, helping patients build trust before traveling to India.
Step 4
Travel to India And Final Decisions
- Santpure Hospital will send a formal email regarding the scheduled operation.
- Confirm the number of people accompanying the patient so that necessary arrangements can be made.
Step 5
Day of Arrival
- You will be shown to your assigned room upon arrival.
- Hospital admitting staff and the on-call physician will complete the admission process and ask necessary questions.
- A receipt can be obtained, and valuables such as cash, jewelry, or expensive items can be placed with the hospital for safekeeping.
- Doctors will explain the treatment plan to help you make an informed decision.
- Signed approval is required before undergoing any procedure or investigation.
- If you have any concerns about the suggested treatment, you can speak to a senior staff member.
- Certain procedures don’t need official written consent, but professionals will discuss risks, benefits, and options before obtaining verbal approval.
Step 6
Foods and Drinks
- Diet is a crucial part of treatment.
- Your doctor and hospital dieticians will determine your dietary requirements.
- For a quick recovery, follow the prescribed dietary guidelines.
- Inform the staff about your preferred diet.
- If you have a companion, they can request meals at the hospital cafeteria or choose to eat outside.
- If your family back home wants regular updates, inform the hospital administration before surgery.
Step 7
Discharge Process
- Your doctor will inform you when you are ready for discharge.
- The guest relations executive will update you about your final bill and outstanding payments.
- Always get doctor’s approval before leaving.
- Follow doctor’s guidelines for diet, physiotherapy, and rehabilitation for a smooth recovery.
- Collect a detailed discharge report and copies of all medical investigations conducted during your stay.
Step 8
Post-Discharge Guidelines
- Keep your medical records safely and show them to your local physician for future monitoring.
- If you need assistance from your treating surgeon or doctor in India, keep their email and phone number handy for updates.
- Share your experience with others in your home country.
- Keep Smiling!